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MiaVera
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Privacy Policy

Last updated: October 2026 • Compliant with UK GDPR & Data Protection Act 2018

Welcome to MiaVera (operating at miavera.co.uk). We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

When you visit or make a purchase from MiaVera, we collect the following types of information:

  • Identity & Contact Information: Name, shipping address, billing address, email address, and contact telephone number.
  • Order & Transaction Details: Products purchased, order dates, payment status (note: full payment card details are securely handled by certified UK payment processors like Stripe / PayPal and are never stored on our servers).
  • Device & Browsing Data: IP address, browser type, device information, and site interaction data gathered via essential cookies.

2. How We Use Your Information

We use your data solely for legitimate business purposes:

  • To fulfill and dispatch your clothing and accessory orders across the UK.
  • To communicate order confirmations, tracking updates, and delivery notifications.
  • To manage returns, exchanges, and customer service inquiries.
  • To prevent fraudulent transactions and maintain site security.
  • To send optional seasonal drops and promotional emails (only if you opt-in; you can unsubscribe at any time).

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share necessary details with trusted service partners required to deliver your order:

  • Couriers & Logistics: Royal Mail, Evri, or DPD for delivery fulfillment.
  • Payment Gateways: PCI-DSS compliant payment gateways for secure checkout.
  • Hosting & Platform: Secure hosting and database infrastructure.

4. Data Retention & Security

We implement standard SSL/TLS encryption across our website. We retain order history records only as long as required for UK accounting, tax, and legal obligations.

5. Your Rights Under UK GDPR

Under UK data protection laws, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request erasure of your personal data (where applicable).
  • Object to or restrict data processing.

6. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact our support team at:

Email: support@miavera.co.uk
Website: https://www.miavera.co.uk