Privacy Policy

Effective Date: 01.01.2025

Miavera (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website miavera.co.uk or use our services, including online purchases, personal fashion styling, and colour analysis consultations.

1. Information We Collect
We may collect:

  • Personal Information: Name, email, phone number, billing/shipping address, payment information, and account login details.

  • Service-Specific Information: Style preferences, size information, and colour analysis data.

  • Technical Information: IP address, browser type, operating system, browsing activity, and cookies.

2. How We Use Your Information
We use your data to:

  • Process orders and payments

  • Deliver products and services

  • Respond to inquiries and provide customer support

  • Personalize your experience and recommendations

  • Send promotional emails (you can unsubscribe anytime)

  • Comply with legal obligations and prevent fraud

3. How We Share Your Information
We do not sell your personal data. We may share information with:

  • Service providers (payment processors, delivery companies, IT providers)

  • Professional advisors (accountants, legal advisors) when required

  • Marketing partners only with your consent

4. Cookies and Tracking
We use cookies to improve website functionality, analyse traffic, and enhance your experience. You can manage cookies via your browser settings.

5. Data Retention
We keep your data only as long as necessary to provide services, comply with the law, resolve disputes, and enforce agreements.

6. Your Rights
You have the right to:

  • Access and receive a copy of your data

  • Correct or update your information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

Contact us at info@miavera.co.uk to exercise these rights.

7. Data Security
We implement appropriate measures to protect your data from unauthorized access, loss, or misuse.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us
Miavera
Email: info@miavera.co.uk